Terms and Conditions

This page is a translation of the “Notification based on the Act on Specified Commercial Transactions,” which is required for Japanese mail-order sellers, translated for the international audience

Store NameJapan New Year Association℠,
Japan New Year Association℠ Sales Department
Sales ManagerIMANARI, Yuta
Address1623-2 Ishihara,
Gunma 377-0007,
Phone NumberWe do not accept inquiries by phone.
Please use the contact form.
InquiriesContact form
Japanese: https://www.oshogatsu.org/contact_us/
English: https://www.oshogatsu.org/en/contact_us/
Shipping MethodsWe offer various shipping methods such as regular mail, EMS, etc. The shipping method will vary depending on the product and shipping location.
PriceAll prices shown include tax. In addition, there may be shipping fees, transaction fees, and customs duties for overseas shipments.
Shipping FeeThe shipping fee varies depending on the product, location, and shipping method. Please refer to each product page or contact us if you have any questions.
Other Fees– In addition to the product price and shipping fee, there may be payment fees at the time of purchase.
– For international shipments, customs duties may apply. Please contact the customs office for more information.
Return PolicyWe do not accept cancellations for orders due to customer convenience. However, in some cases, we may be able to accept cancellations before the product is shipped.
Handling of Defective Products– In the event of a defective product, we will do our best to support you, but we may not be responsible for damage or contamination of products due to customs clearance and delivery. Please note this in advance.
– For international shipments, individual packaging may be opened by customs.
Delivery TimePlease check the product page for delivery times. Please contact us before placing an order if you have any questions.
Payment MethodsYou can use credit cards (VISA / MasterCard / AMEX / JCB), etc.
Information on protection measures for credit card information, debit card information, and other payment methodsTo protect your information, we use SSL encryption when communicating payment information.
Payment TimingPayment will be confirmed when the order is placed.
Stock StatusWe strive to keep stock status as up-to-date as possible, but sometimes out-of-stock items may be displayed in the store. Please note this in advance. In the event that a product cannot be provided due to being out of stock, we will provide a full refund of the product price. Please note that we cannot refund the fees charged for your payment. Please contact us before placing an order if you have any questions.
Product Description and Size/Color SpecificationFor product details, please refer to each product page.
Copyright noticeThe copyright and portrait rights of all content posted on this website are owned by the website owner or respective rights holders. Unauthorized use without permission is prohibited, except as permitted by copyright law. Modification or alteration of the content in any way is also strictly prohibited.
SecurityWe take security measures to ensure the accuracy and security of personal information, and implement safety measures against risks such as leaks, tampering, and unauthorized access. We are constantly striving for quality improvement and improvement. We also use SSL encryption to prevent third parties from reading or altering important information.
Terms of UseTerms of Use for BASE
(Our online shop is operated using the Japanese sales system “BASE”.)
Accessibility PolicyWe strive to improve accessibility so that as many people as possible can use our website.
Privacy PolicyWe are committed to protecting our customers’ privacy. Please see our privacy policy for information on how we handle personal information.
Privacy Policy (Japanese)
Privacy Policy (English)
Cookie PolicyWe use cookies to understand how our website is being used. Please see our privacy policy for more information.
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